A WordPress knowledge base plugin is the perfect way to provide online documentation for your customers. In this tutorial, I'll explain why the Posts Table Pro table plugin is ideal for this purpose. You'll learn why it's better than 3rd party knowledge base platforms. I'll even show you how to set it up , from start to finish. You don't need any technical expertise or knowhow and you don't need to write any code. Before we start, it's worth considering whether you need a WordPress knowledge base plugin at all. As a general rule, you should provide online documentation for your customers if:. If you've answered 'Yes' to 1 or more of these questions, then a WordPress knowledge base or documentation plugin could be just what you need.
Contacting VIP Support
How to Use Request Form for Zendesk
Please reach our to your sales rep or customer success manager to learn more! Depending on your provider, we support different levels of functionality related to article rendering inside of the guide center. Unfortunately this is not by choice - if we could fully support every provider we certainly would! For the above providers, we support partial article rendering inside of guide center. Partial article rendering means that we present a preview snippet of the article and then add a "Read full article" button that links out to the web version of that article. Search results always open the web version of the content in a new browser tab.
Live chat for WordPress, or WordPress help chat, is a plugin that helps businesses offer live chat and message to customers. Built with a WordPress chat plugin like Zendesk live chat, WordPress live chat is a productive way to provide instant support to your users. When customers have a question while browsing your site, lean on chat support so you can assist them right away. Businesses that use WordPress can make the investment in the WordPress live chat plug in and send chat messages directly within their site. Your customers expect prompt support every time. The longer your agents take to reply or resolve an issue results in a lower CSAT for your business.
Vote count:. Read wordpress search zendesk for more information. To start a new website, WordPress can be one of the best options. And, as every website has to let the customers get integrated with their site, here comes the plugin called Zendesk in the scene. Zendesk helps the website visitors to have access to a rich knowledge base and provide them with a seamless experience. One can have the search option on every page of a WordPress website and also decide on where to add it by using a template tag. Add great search to your wordpress site at 9 USD per month. Home Wordpress wordpress search zendesk. Wordpress wordpress search zendesk Jennifer Stone. Search Our Blog.